IT Upgrade & Transformation Plans for the New Year

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Many small businesses are making smart use of technology.

A recent survey by Deloitte found that small businesses that make use of technology are well ahead of their peers, they are leading the pack. They are able to produce higher revenues per employee than their counterparts, and can experience year-over-year revenue growth at a rate of nearly four times as high!

Small business owners who make wise use of technology can grow their revenue, by simply improving their digital strategy.  

The bottom line is that companies that use technology well, do better. They are also more secure. According to IBM, businesses that have an incident response plan reduce the costs of a data breach by 61%. Using security AI and automation can lower costs by 70%.

This year-end, take some time to do a technology review with your IT team or managed IT provider. This will set you up for success and security in the coming year.

A Guide to Year-End Technology Reviews

The goal of a year-end technology review is to look at all areas of your IT infrastructure. Security, efficiency, and bottom-line considerations will be the key drivers for future initiatives.

Technology Policies

The technology policies that are currently in place are important. However, there are some things that may have changed and need to be updated.

If you have been onboarding new staff recently, then you may have forgotten to refresh your policies. You may have forgotten about some of the policies that you currently have in place.  Its always a good idea to check, and reflect if everything is in-keeping with the latest technology.

Let your employees know about any changes you have made, this will help you to stay ahead of any problems that may arise.

Disaster Recovery Plan: What To Do When Disaster Strikes

Your company’s insurance may not cover a cyberattack, so you need to know what you can do if it does happen. Don’t be caught off guard, and scrambling.

Take time to look at disaster recovery planning for the new year. You should also put dates in place for preparedness drills and training in the coming months.

IT Issues & Pain Points

You don’t want to go through a big IT upgrade without considering employee pain points. You might miss some golden opportunities to improve staff productivity, and well-being.

Once you have identified your employees’ pain points, you can focus on what to improve. You can ask them what they want in terms of technology. You can also ask them what they would like to see in a new system. This will help you to know what features your employees want, and need within their day- to day.

Privileged Access & Orphaned Accounts

Over time, permissions can be misappropriated, this leaves your network at a higher risk of a major attack.

It is very important to maintain the access control in your privileged accounts. The best way to do this is to regularly audit them. You should ensure that only those that need them have admin-level permissions.

The fewer privileged accounts you have in your business tools, the lower your risk. Compromised privileged accounts password open the door to major damage.

While going through your accounts, also look for orphaned accounts. You need to close anything which is no longer used. Leaving them active poses a security risk.

IT Upgrade & Transformation Plans for the New Year

If you make IT upgrades, and decisions “on the fly” it can come back to bite you. It’s best to have a plan, so you can upgrade in an organized way.

Have a vulnerability assessment performed. This gives you a list of potential issues your company should address. Eliminating vulnerabilities improves your cybersecurity. Planning ahead allows you to budget for your upgrades and avoid unplanned expenses.

Cloud Use & Shadow IT

Reviewing your cloud usage can be a good idea. You want to  make sure you aren’t wasting time and money on cloud services.

First, look for any redundancies. Are there services that can be shared by multiple users? Look for ways to share data. Make sure that the data you need is backed up. You don’t want your cloud account to lose data because of a hard drive failure.

Second, look for services that are being used. There may be shadow IT happening in your organization. Make sure your management knows about any such services. If they are not aware of them, they may not approve the accounts.

Customer-Facing Technology

Customer service is something that can’t be overlooked. You need to make sure your technology infrastructure has the best customer experience possible. Your customers and prospects will find your site, and you want them to be able to navigate the site easily. This means that your site has to be easy to use and friendly. 

Make sure that your website is user-friendly. You will want to make sure that your users are able to find what they are looking for quickly.

Schedule a Technology & Security assessment with us today!