IT Support Services
Don't want to commit to establishing an in-house team for IT support? We don't blame you, it's often pretty costly.
IT Support made simple with Comptech IT Solutions.
Comptech IT Solutions offer business IT support services in Blackpool and throughout Lancashire. Including Preston, Manchester and Liverpool, with no upfront fees or lengthy contracts. Just a 30 day rolling plan – super simple.
Our managed IT support services & packages start from only £19.99 per computer, with our convenient rolling monthly contract meaning that you can cancel at any time. We also offer a free 30 day trial, so you get to see how fabulous we are without paying a penny.
CompTech IT Solutions have been established since 2008 – gosh, that’s flown by – and we’re based on the business enterprise park at Blackpool Airport.
No matter what aspect of IT support you need, we’ve got you covered. We can help with servers, workstations, firewalls, CCTV, phones and printers – you name it, it’s likely we can do it.
Our vast experience means that we have the knowledge and expertise to provide you with individually tailored IT solutions. This will help you and your team to build a successful, thriving business. And who doesn’t want that?
Remote IT Monitoring
Frustrated with downtime from system and hardware problems causing your business to grind to a halt? Proactive is our middle name. We monitor your systems and hardware remotely, and often resolve any complications without our customers ever needing to be disturbed.
From a single platform, we can proactively manage, monitor, track, patch and protect all of your devices and software. Pretty clever, eh?
If you do happen to have any IT problems that we didn’t nip in the bud before you noticed them, worry not! Our telephone IT support service should get any issues sorted without any drama.
Features of Remote IT Monitoring
We can stay ahead of any problems by remotely monitoring your devices.
This allows us to check on any issues with your routers, printers and other network devices.
We can detect any outdated software that might be causing vulnerabilities and fix them.
Keep track of all your IT assets by viewing them from a single dashboard.
Protect your computers and other devices against spyware, ransomware, viruses and more.
Keep your important data safe by backing it up in the Cloud. This means you’ll be able to access it anytime, anywhere.
We can access your desktop screen and fix your computer remotely.
On-Site IT Support
Should a problem arise where you need someone on-site, we’re there for you. If you’ve signed up to our monthly IT Support services package, you’ll be able to take advantage of our discounted rate for site visits. It’s a damn sight cheaper than having in-house support all year round, when you’ll only need it once in a blue moon.
We also offer IT support on an ad-hoc basis, for all you commitment- phobes out there!
Sit back and relax whilst we take care of viruses, web protection and device discovery, as well as carrying out regular health checks to ensure your system is safe and up to date. All without you having to make a phone call, or even lift a finger. This means that you will be able to focus on the day-to-day running of your business without all that unwanted hassle.
Getting to Know Your Business
Once you’ve given us a call, we’ll arrange a convenient day to pop over to your offices. We’ll need to know what IT problems you’ve encountered; what is it that’s led to you contacting us? We appreciate that every business is different, and each business’ IT requirements are therefore different too.
Next, we’ll then take a look at your computers, phones and servers to consider what’s not working as well as it should be, and what bespoke solution would work best for your business.
Smooth Transition of IT Support
We’ll have a chat with your current IT provider, if you have one. They’ll need to fill in a document, which will ensure that all services are transferred to CompTech IT without any headaches.
Don’t have an IT company at the moment? Not to worry, we’ll do a thorough site documentation, and get all this information from your bills and systems.
What Happens Next?
Once your IT services are safely in our hands, we’ll do a thorough check of all your systems and have a good old clean up. We’ll remove any unnecessary apps and anything else that’s slowing your business down to a grinding halt, and optimise all your systems to get your wheels in motion. Your systems will be so fast and reliable that you’ll think you’ve got new computers!
How Easy Will Switching my IT Support Services Provider Be?
So you’ve taken the decision to switch your IT Support to CompTech IT Solutions. (Great choice, by the way!) Now you want to know what’s next. How long will it take? How long will your systems be down for?
You’ll be pleased to know that moving your IT Support to us is a piece of cake, and tends to be done and dusted in just one weekend. We aim for absolutely no disruption to your business whatsoever. Go home on a Friday, chill out over the weekend, and by the time you come back in on Monday morning, you should be ready to go.
No point having everything all spick and span and working brilliantly if no one knows how to use it, right? We provide training workshops to train your staff on everything they need to know. Once everyone is up to speed, you’ll be happy to know that we offer regular meetings to catch up with you and check you’re happy with our service. We’re always just a phone call away to provide ongoing support, and answer any questions that you or your staff may have.
If you would like the security and assistance needed in order for your business to thrive, without draining your bank account, fill in the contact form today.