Data protection
Complain about how we handle your personal data
If you think CompTech IT Solutions Ltd has not handled your personal information properly, you can complain to us.
Make a complaint
Choose the route that works for you.
Our preferred online route asks for the information we need to understand your concern. The form is optional, and a data protection complaint received through another channel will still be recognised and handled appropriately.
The complaint form is securely hosted using Microsoft Forms. It opens on Microsoft's website and does not require a Microsoft sign-in. Our Privacy Notice explains how we use complaint information.
Other ways to contact us
You do not have to use the online form.
You can make a complaint by email, telephone or post. You can also raise a data protection complaint through another CompTech contact route. Please make clear that your concern is about how personal information has been handled so it reaches the right people.
Telephone
Post
CompTech IT Solutions LtdLancaster House
Amy Johnson Way
Blackpool
FY4 2RP
Who is responsible
Controller and processor complaints.
If your complaint concerns personal information that CompTech processes only on behalf of one of our customers, that organisation will normally be the controller responsible for handling your complaint. We will explain where this applies and assist them as required.
If your complaint concerns CompTech's own processing of your personal information, we will handle it ourselves.
Read our Privacy Notice for more about these roles and your rights.
Independent regulator
You can also contact the ICO.
You have the right to complain to the Information Commissioner's Office about your data protection concerns. The ICO will normally expect you to give us an opportunity to address your complaint first, but access to the ICO does not depend on using CompTech's process.