Help when people need it
A clear route for support with devices, applications, accounts and Microsoft 365, from a team that gets to know your organisation.
Business IT Support
IT support that keeps your business moving.
CompTech supports businesses across Blackpool, Fylde, Preston and wider Lancashire with day-to-day IT, Microsoft 365, cyber security and practical planning, all from one local team that’s easy to reach.
Business support model
One team looking after the day-to-day and the bigger picture.
Good IT support shouldn't stop when the ticket is closed. We look after the everyday problems while keeping Microsoft 365, devices, security and future improvements connected.
We can act as your main IT team or work alongside an existing IT person or internal team where you need additional capacity, Microsoft 365, security or specialist support.
Technology kept in good shape
Updates, endpoint protection, monitoring and the everyday management that helps prevent small issues becoming bigger ones.
Accounts, Microsoft 365 and data protected
MFA, permissions, email security, Microsoft 365 backup and practical controls around how people access business systems.
Problems turned into improvements
We look beyond individual tickets to recurring problems, ageing technology, supplier issues and emerging risks, then help you decide what should happen next.
One team, clear responsibility
What good support should feel like
People should feel listened to, leaders should understand the priorities, and everyone should know what happens next. These are the everyday signs of a support relationship that works.
A clear route to a real person
Your staff know how to ask for help and what information to share. They receive plain-English updates, understand the next step and know who is handling the issue, without having to chase several suppliers.
Clear ownership of Microsoft 365
You know who looks after accounts, permissions and everyday changes. New starters, leavers and access requests follow an agreed process, with responsibilities made clear between CompTech, your internal team and any other providers.
Security that fits everyday work
Cyber security is part of the support conversation, from device updates to safer sign-ins. Your team understands why controls matter, how to report something suspicious and where further action or an agreed service is needed.
A practical plan for recovery
You understand what is backed up, who checks it and how recovery would work. Discussions cover important systems, recovery priorities and testing, so decisions reflect the disruption your business could face if data or services became unavailable.
Confidence using AI and Copilot
Your staff have clear guidance on approved tools, sensitive information and checking AI-generated work. Permissions, licensing and business needs are considered together, helping you explore useful applications while keeping people responsible for the decisions they make.
Onsite help with a clear purpose
Remote support handles issues where it is practical, with onsite work planned when hands-on help is needed. Visits have an agreed purpose, take account of your working day and leave you clear on what was done and what follows.
What should improve when your IT is properly managed?
Fewer interruptions
People can get help quickly and recurring problems aren't simply left to happen again.
Day-to-day support is backed by updates, monitoring and investigation of recurring issues, so the focus stays on keeping people working.
Fewer unknowns
You have a clearer view of devices, Microsoft 365, security, backup and the areas that need attention.
Accounts, permissions, devices and protection are considered together, making gaps and responsibilities easier to understand.
Better planning
Technology decisions become planned improvements instead of rushed purchases when something fails.
Ageing equipment, supplier issues and emerging risks help shape practical priorities, so you can decide what needs attention next.
Business pricing calculator
Build an indicative monthly estimate.
Adjust endpoints, users and Microsoft 365 options. Figures are monthly and ex VAT; final scope, eligibility, licensing and project costs are confirmed separately.
Free cyber security training
Build safer habits with practical activities.
A practical workplace course covering phishing, account security, safe sharing, ransomware and incident reporting.
Start free cyber security trainingDesigned to be useful
- Plain-English cyber security guidance
- Interactive phishing and incident scenarios
- Progress saved only in this browser
- CompTech completion certificate
Cyber Essentials certification
We’ll help you work towards Cyber Essentials certification.
Cyber Essentials gives businesses a recognised baseline for protecting devices, accounts and data.
We’ll help you understand the scope, find practical gaps, gather the right evidence and prepare properly for assessment.
Explore Cyber Essentials supportWhy it matters for your organisation
A recognised baseline can support customer assurance, tender conversations and practical risk reduction.
- Define what is in scope
- Find gaps before assessment
- Collect useful evidence
- Plan certification with confidence
Not sure whether your current IT setup is doing enough?
You don't need to know exactly what service you need. Tell us what's working, what's frustrating people and what you're concerned about, and we'll help you work out the sensible next step.
Book a free IT review
Thinking of switching provider? Explore our four-week transition process and what a handover involves.
Explore switching provider