Free IT review

See what’s working, what isn’t and what to improve next.

Our free IT review gives you a practical look at your current setup, including support, Microsoft 365, cyber security, backup and the areas that may be creating unnecessary risk, cost or frustration.

We’ll help you understand the priorities and what sensible next steps could look like.

A useful starting point

Start with the environment you already have.

You do not need to know exactly what service you need before speaking to us.

The review starts with what you already use, what is working well, where people are getting frustrated and which areas are creating uncertainty.

CompTech then helps turn that into a clearer picture of what needs attention now, what can wait and what may not need changing at all.

A practical overview

What do we actually look at?

The conversation focuses on the areas that matter to your organisation. It does not imply deep technical testing of every item.

  • users, devices, locations and current IT support arrangements
  • Microsoft 365 administration, licensing, access and how the platform is being used
  • identity, device and email security where relevant
  • backup and recovery arrangements and the assumptions around them
  • suppliers, third-party services and where responsibility sits
  • recurring support problems or areas causing unnecessary frustration
  • ageing systems, lifecycle concerns and technology that may need planning
  • planned projects, migrations or other upcoming changes
  • AI or Copilot plans where they are genuinely relevant

Useful priorities

The aim is clarity, not a long list of problems.

A useful review should help you understand what matters without overwhelming you with technical findings.

The findings are organised around what needs attention, what is worth planning and what is already working well.

Needs attention now

Issues that create a meaningful operational, security or continuity concern.

Worth planning

Improvements that could be useful but need budget, coordination or separately agreed work.

Working well

Areas that are already in good shape and do not need unnecessary change.

You should come away with a clearer view of where responsibility sits, the areas that deserve attention and the decisions that can reasonably wait.

When another view helps

A useful review does not depend on changing everything.

  • Recurring support problems

    The same issues keep returning or it is unclear whether day-to-day support is addressing the underlying cause.

  • Unclear ownership

    Nobody is completely sure who manages important systems, suppliers, licences or administrative access.

  • Microsoft 365 has grown over time

    Licences, permissions, security settings or ways of working have developed without a recent wider review.

  • Security or recovery is uncertain

    There are unanswered questions around cyber security, backup or who is responsible when something goes wrong.

  • A project or investment is coming

    You want a clearer basis for deciding what should be replaced, improved or budgeted for next.

  • You want another view

    You may have internal IT, be happy with your current provider or be considering a change and simply want an independent second view of the current position.

Schools and MATs can use our dedicated School ICT Review.Considering changing provider? See our four-week transition approach.

A simple process

How does the Free IT Review work?

  1. Understand

    You tell us how the organisation works, what technology and support arrangements are in place and where the main concerns or frustrations sit.

  2. Review

    We look at the areas that matter most and separate immediate concerns from useful improvements, planned work and things that are already working well.

  3. Discuss next steps

    We explain what we have found, talk through sensible options and leave you to decide what, if anything, should happen next.

Any later implementation, project work or ongoing support is discussed and agreed separately from the Free IT Review.

A second opinion

You remain in control of what happens next.

The Free IT Review does not require you to replace your current IT provider or move everything to CompTech.

It can still be useful if you are happy with your existing support, have an internal IT person or team, or simply want another view before making a budget, project or provider decision.

The review is intended to give you a clearer understanding of the current position. It is not a formal technical audit and does not promise a formal written audit report.

Where further work would be useful, you can decide whether to leave things as they are, use your existing provider or internal team, or discuss separately scoped work with CompTech.

A clearer picture

Want a clearer view of your current IT?

Tell us a little about your organisation and what you would like to improve.

You do not need to prepare a technical specification before getting in touch.