Plans and pricing

IT support pricing.

Business managed IT support starts at £49.99 per endpoint per month, plus required Identity Protection at £10.00 per licensed user per month. All prices exclude VAT.

Eligible charities and non-profits receive a 20% discount on managed support and Identity Protection, reducing identity protection to £8.00 per licensed user per month ex VAT. Education support is scoped around the school or trust.

The Business and eligible Charity/Non-Profit calculators automatically include independent Microsoft 365 backup for every entered Microsoft 365 user. Licensing, any required Defender charge and separately scoped work are priced separately.

Choose your pricing route

Choose the pricing route that fits your organisation.

Business, charity and education support are priced differently because the support model, licensing, onsite requirements and technology environment can vary significantly.

Choose the route that applies to you to see how pricing works, what can be included and what needs to be scoped separately.

Business route

Business pricing calculator

Managed support starts at £49.99 per endpoint, plus required Identity Protection at £10.00 per licensed user each month, ex VAT.

90-day rolling agreements with no onboarding fee. The calculator automatically adds Microsoft 365 backup at £3.74 per user/month ex VAT, separately from licensing. An endpoint is a desktop, laptop or other agreed managed device.

Calculate business pricing

Charity route

Charity & non-profit pricing

Eligible charities receive 20% off managed support and required Identity Protection. Identity Protection is £8.00 per licensed user each month, ex VAT.

The calculator automatically adds Microsoft 365 backup at £2.38 per user/month ex VAT, separately from nonprofit licensing. Other agreed services are priced separately.

Calculate charity pricing

Education route

Education pricing

School and trust support is scoped around sites, users, devices, infrastructure and the capacity of your internal team, rather than a single per-device price.

Agree remote and onsite support, term-time and holiday needs, licensing and planned projects. We separate recurring support from additional work in your proposal.

Explore education support

What is included

What does the price actually cover?

The aim is to make the day-to-day cost of IT more predictable while giving your organisation clear responsibility for the technology it relies on.

Day-to-day support

Help for users, devices, accounts and the everyday technology issues that get in the way of work.

Ongoing management

Monitoring, updates and the regular work needed to keep devices and core systems in good shape.

Security and identity protection

Security controls form part of the agreed managed-support scope. Required Identity Protection is charged separately per licensed user and added automatically by the calculator; it is not included in the endpoint headline price.

Regular review meetings

Review service performance, recurring issues, security priorities, ageing technology and upcoming spend together. Meeting frequency and the review scope are agreed as part of your support arrangement.

Clear about what is and isn’t included.

Your calculator estimate separates endpoint support, required per-user Identity Protection, automatically included Microsoft 365 backup, licensing and any required Defender charge. Backup has no calculator opt-out. Your proposal confirms included work, regular review meetings and any separately priced onsite work, projects or third-party costs.

You should be able to understand the likely monthly cost and any separately scoped work before making a decision.

Talk through the options

Not sure which route fits?

Tell us about your organisation, the people and devices you support and where you need help. We’ll explain which pricing route applies and anything that needs to be scoped separately.