Why outsource IT Support?

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The current COVID-19 pandemic has prompted a Government led mandate for companies to ensure their staff can work from home, but for many small businesses this has posed a number of IT challenges that many were not ready for. While some already had an IT Support function to navigate this, a far greater number did not.

With many companies handling sensitive data, there is of course serious GDPR considerations to be aware of when staff are working from home. How your data is shared between colleagues, the network that you use and the device that you are working on could all potentially lead to a claim against the company if data is breached.  And this is before we’ve started on emails playing up, and general IT trouble shooting issues that perhaps are normally easily resolved by a colleague in the office.

So why is outsourcing a preferred solution for IT Support services?

Outsourced IT services are more cost effective 

With IT Managers costing upwards of £50,000 per year, it is not surprising that many small business owners look to outsource. You would need to have at least 200 computers, before the cost of hiring in-house support becomes more cost effective. And that’s without national insurance, pensions and HR responsibilities. Our costs start at £19.99 per month for each machine (red links to internal page) 

Many heads are better than one 

Being reliant upon one in-house IT Manager, or even a sole freelancer can mean that you are left exposed and unable to work as normal should that person go on holiday or fall ill. This could be catastrophic for your business, if members of your team are unable to access their email, documents, or have general issues that prevent them from working and nobody can resolve it quickly. 

 Also, many heads are better than one, and it’s therefore much better to have the expertise of a whole team than just Dave. (I’m sure you’re great, Dave, but you’re only one man!) 

IT Recruitment can be a hard slog 

Recruitment is time consuming and challenging at the best of times, but how do you interview someone effectively if you don’t have the technical knowledge to establish their level of experience with the right questioning? Are you au fait with subnetting? Servers?  

This could result in making a poor hire, with the subsequent headache of trying to terminate their employment.  

Productivity 

Less downtime because of IT issues equals a more productive workforce.  Enough said. 

Gain the benefit of our Software  

 We can provide Apps that can improve productivity and efficiency and reduce your business costsThese apps can also reduce security risks within your business, whether in times of crisis or on a day to day basisTake a look at our security page to find out more about this. 

Prevention is better than cure.  

Most IT Departments are established after a disaster has been fixed and they seek to avoid it again in future. Allowing these problems to arise in the first place means that productivity is likely to have been affected to some degree.   

We proactively monitor your network 24/7, to identify and address problems before you even notice them.   

Focus on your business 

With the economy in its current state, focussing on your company and its clients is more important than ever.  Leave your IT worries to the experts and get on with growing your business.  

 

Give us a call today to see how we can support your business, at a fraction of the cost of in-house IT staff.